We recommend that all our AeroAPI users familiarize themselves with our AeroAPI Documentation, our AeroAPI Resource page where you can find answers to frequently asked questions, and our AeroAPI Discussion Forum where you can connect with other users for insights and tips.
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- You can test endpoints directly from the documentation page. Apply your unique API Key under the Authentication Tab (on the left) to activate your session and fill in the parameter fields listed. This will generate real data in the response box without the need for a separate testing tool.
- To ensure that you are using the correct endpoint for the information you'd like returned, simply click on the endpoint on the lefthand side of the screen. A description of the information returned will populate on the right.
- If you are not sure what information will be returned for a certain field, you can view the schema of the example result set for each end point.
- Contains our AeroApps, which are open source sample applications available in different programming languages that help you learn how to use AeroAPI.
- Our official FAQ for AeroAPI can be found here. It enumerates many specific and general questions that you may find yourself asking as you explore the API capabilities.
- If you wish to ask more specific questions or require help creating the correct code for your needs, this is the place to do it!
- We have many experienced and active members in our community that are available to help, as well as the occasional FlightAware staff member monitoring the discussion and answering questions.
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If you still need assistance, please reach out to support@flightaware.com with the following information provided in your request.
- What is the primary email address or username associated with your account?
- If this issue is reoccurring, when did it start?
- If you are experiencing issues with alerts, have you tried re-creating the alert? Did you set an end date?
- Please provide documentation, in the raw JSON format, that was returned from our API.