Account

FlightAware Account

What Is Multi-Factor Authentication (MFA or 2FA)?
Multi-Factor Authentication provides an additional layer of security and owners...
Change Username
To change your username, please email us at support@flightaware.com. Please not...
How Do I Access My Purchased Reports?
You can easily access and download your current and previously purchased custom...
How Do I Access My Receipts?
This article provides step-by-step instructions for Global users, as well as th...
How Do I Change My Account Display Settings?
If you prefer to view distances in kilometers instead of miles—or your speed in...
How Do I Check My API Usage?
To help you stay informed about your account activity and manage your usage eff...

How Do I Change My Aero API Subscription Tier?
Whether you’re scaling up for higher usage or switching to access specific feat...
Troubleshooting Common AeroAPI Errors
This guide covers common issues and how to fix them quickly to keep your integr...
Where Can I Find Help For My AeroAPI Questions?
We recommend that all our AeroAPI users familiarize themselves with our AeroAPI...
Where Can I Request A Quote For AeroAPI?
In this article, we’ll break down the key components of FlightAware’s API bill...
Why Is My AeroAPI Key Returning Invalid?
It is possible that your key is not configured properly for the code you are us...

How Do I Update Premium Subscription Billing?
Keeping your billing information up to date ensures uninterrupted access to you...
How Do I Manage My Premium Subscription?
Need to make changes to your subscription? Whether you’re looking to cancel, up...
How Do I Access My Premium Subscription Payment Receipts?
This article will guide you through the simple steps to access and download rec...
How Do I Cancel My Premium Subscription?
Need to cancel to your subscription? You can manage it all from the self-servi...

How Do I Create A Group On My Global Account?
Creating groups on your FlightAware Global account is a way to manage who can v...
How Do I Add/Remove Users On A Global Account?
By adding users to your Global Account, you grant them access to track your blo...
How Do I Add Admins To My Global Account?
Global Account Admins, just like users, can view blocked aircraft on a Global A...

How Do I Add Users to FBO Toolbox?
As an FBO ToolBox Admin, you can delegate access to additional users. This arti...
Where Are My Complimentary FBO ToolBox Reports?
As an FBO ToolBox owner, you can opt in to receive automated flight history rep...

How Do I Generate A New FATV Link?
Need to update your FlightAware TV Map settings or share a refreshed version? Y...